Associate Professional Technical Support
DXC TECHNOLOGY--- Direct Link to Apply
Basic Qualifications
- Bachelor's degree or equivalent combination of education and experience
- Bachelor's degree in computer science or related field preferred
Other Qualifications
- Strong analytical and problem solving skills
Work Environment
- Office environment
- May require shift work
Job Description:
Essential Job Functions
- Provides information on problems concerning system function(s) which have been escalated through a problem ticket process. Provides diagnostic information and determines alternatives.
- Coordinates, conducts install, move, add, and change (ICMS) activities based for complex activities including integrated equipment and systems.
- Provides expert technical advise and input in developing and creating new service offerings or technologies, such as, working with desktop engineering teams on the development of the standard operating environment (SOE) for the account(s) and other related activities to ensure that client needs are met in a cost effective and timely manner.
